social performance management online resources

Check out the courses and resources below, live now on the MSP Academy

Create a world-class
Grievance Mechanism and Redress System

In this online course, you will learn how to set up a grievance mechanism to meet your organizational requirements, and discover the best practices to create and maintain an effective grievance management and redress system.

Course options include:

a) online course only;

b) online course + templates with instructions, or;

c) online course + templates with instructions + 60 minutes consultation with an MSP Mentor

What is Strategic Social Performance Management (SPM)

SPM refers to the systems that organizations use to achieve their social goals and put clients at the center of strategy and operations.

This online course will take you through approaches to strategic social performance management systems: how they are structured in organizations, the business case for social performance management, and how organizations can better identify and assess impacts, risks, and opportunities of their activities.

Livelihood Restoration & Transitioning

Understanding livelihood restoration is essential for social practitioners because it helps prevent some of the worst impacts of resettlement.

Learn about this important aspect of social performance, including formulating a transition plan.

Course options include:

a) online course only;

b) online course + templates with instructions, or;

3) online course + templates with instructions + 60 minutes consultation with an MSP Mentor.